Privacy Policy

1. Introduction

We take the protection of your personal data very seriously. We process your data exclusively on the basis of the applicable legal provisions (GDPR, DSG, TKG). This Privacy Policy explains how we collect and process personal data when you visit our website.

2. Controller

Flexam Technologies GmbH
Dr. Karl Lueger-Platz 5
1010 Vienna, Austria
Email: hello@flexam.tech
Website: https://flexam.tech

3. Use of Our Website

You can use our website without providing personal information. Personal data is only collected when you actively submit it (e.g., via contact form or email).

4. Data We Process

4.1 Technical data

When you access our website, general technical information may be processed automatically, such as:

• IP address
• date and time of access
• pages viewed
• browser and operating system information

This data is processed to ensure the secure and reliable operation of the website (Art. 6(1)(f) GDPR – legitimate interest).

4.2 Contact and communication

If you contact us by email or via a contact form, we process:

• your name (if provided)
• your email address
• your message and any other information you include in your submission

The data entered in the contact form is transmitted securely (SSL-encrypted) and sent to our business email account hosted on Google Workspace (Google Ireland Limited).

Google acts as a data processor under a valid Data Processing Agreement (Art. 28 GDPR). Data is stored on servers within the EU or in countries with an adequate level of data protection.

We use this data solely to respond to your request (Art. 6 (1)(b) or Art. 6 (1)(f) GDPR).

The data will be deleted after your inquiry has been fully processed, unless legal retention obligations apply.

We do not use this data for marketing or tracking purposes.

5. Cookies

Our website uses essential cookies required for the basic operation and security of the site.

We do not use marketing cookies, tracking cookies, analytics tools, or advertising technologies.

Legal basis: Art. 6(1)(f) GDPR.

6. No Third-Party Marketing or Analytics

We do not use:

• Google Analytics
• Google Ads / AdSense
• Facebook Pixel
• LinkedIn tracking
• remarketing or profiling tools

We also do not sell or share data for advertising purposes.

7. Data Sharing

We only share personal data if:

• it is necessary for the technical operation of the website,
• we are legally required to do so, or
• you explicitly request it.

We do not transfer personal data to third parties for commercial purposes.

8. Data Retention

We store personal data only for as long as necessary to fulfil the respective purpose:

• contact requests: until the inquiry is fully answered
• technical logs: for a limited period required for security

Afterwards, data is deleted or anonymised.

9. Your Rights as Data Subject

You have the following rights under the GDPR:

• Right of access (Art. 15 GDPR)
• Right to rectification (Art. 16 GDPR)
• Right to erasure (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to object (Art. 21 GDPR)
• Right to withdraw consent (Art. 7(3) GDPR)

To exercise your rights, please contact: hello@flexam.tech

10. Right to Lodge a Complaint

If you believe that your data is being processed unlawfully, you may lodge a complaint with:

Austrian Data Protection Authority (DSB)
Barichgasse 40–42
1030 Vienna
https://www.dsb.gv.at

11. Data Security

We implement technical and organisational measures to protect personal data against loss, misuse, unauthorized access, disclosure, alteration, and destruction. Website transmission is secured via HTTPS encryption.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or website functionality. The latest version is always available on our website.